Terms of Use and End User Licence Agreement

1. Parties and definitions

1.1. These Terms of Use (the "Terms"), which also act as the End User Licence Agreement ("EULA") for the mobile application, are a legal agreement between you ("you", "User") and No One To Talk Ltd, a company registered in England and Wales (Company No. 15474380), with registered office at 20 Wenlock Road, London, England, N1 7GU ("No One To Talk", "we", "us", "our").

1.2. In these Terms:

1.3. Your Company's use of the Service is governed by a separate agreement with us. These Terms govern your personal use of the Service as an employee or collaborator.

2. Age and eligibility

2.1. You must be at least 18 years old to use the Service. This is a strict minimum.

2.2. You may only use the Service with an account created or authorised by your Company.

2.3. If we become aware that a User is under 18, we will suspend the account and inform the Company.

3. Nature of the Service

3.1. The Service provides HR tools (time clock, requests, payslips, documents), wellbeing content and listening channels (Rooms, feedback, Kibo).

3.2. Kibo and any wellbeing content are not a medical device, therapy, counselling, or emergency service. If you are in crisis, contact your local emergency services immediately.

3.3. AI output can be inaccurate. Do not rely on it as professional advice.

4. Accepting these Terms

4.1. You must accept these Terms inside the app before using the Service. You must also accept the Rooms usage policy before entering any Room.

4.2. If you do not agree with these Terms, do not use the Service and inform your Company.

5. Your account

5.1. Keep your credentials confidential. You are responsible for activity under your account.

5.2. Tell us immediately at support@noonetotalk.com if you believe your account has been compromised.

5.3. Accounts are personal and may not be shared.

6. Licence

6.1. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for the purposes set by your Company.

6.2. You may not copy, reverse engineer, scrape, resell or use the Service or its AI output to train other AI systems.

6.3. The mobile application is licensed, not sold. Apple Inc. and Google LLC are not parties to these Terms and have no responsibility for the Service or its content; they are third-party beneficiaries only to the extent required by their store terms.

7. Rooms and anonymity

7.1. Rooms are pseudonymous, not fully anonymous. When you post in a Room as "Anonymous", other employees and your Company's administrators do not see your name or photo in the feed.

7.2. The Service always keeps a server-side link between each post and the account that created it. No One To Talk can identify the author for safety and moderation purposes: filtering content, investigating reports, removing content and removing abusive users.

7.3. We may disclose the identity of an author where required by law, by a court order, or where there is a credible risk of harm to a person.

8. Acceptable use and prohibited content

8.1. You must not post, send or share content that:

• harasses, bullies, threatens, intimidates or humiliates any person;
• is hateful or discriminatory based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, age or any other protected characteristic;
• is sexually explicit, pornographic, or sexualises any person; any content that sexualises minors is strictly forbidden and will be reported to the competent authorities;
• promotes or depicts violence, self-harm, terrorism or illegal activities;
• discloses another person's personal data, private information or confidential Company information without authorisation;
• is defamatory, fraudulent, spam, or impersonates another person;
• infringes intellectual property or any other right of a third party.

8.2. You must not attempt to bypass moderation, re-identify pseudonymous authors, or create accounts to evade a removal.

9. Moderation and content filtering

9.1. Automated filtering. Messages and comments in Rooms are checked by automated filters and AI-assisted moderation before they are published. Content that appears to breach Section 8 is blocked, and you may be asked to rephrase it.

9.2. Automated moderation is not perfect. If you believe your content was blocked in error, you can tell us from the moderation screen in the app.

9.3. Your controls. In the app you can:

• report (flag) any message or comment you find objectionable;
• block a user, so that you no longer see their content;
• delete your own messages and comments at any time, removing them from the feed immediately.

9.4. 24-hour commitment. We review reports of objectionable content and act within 24 hours by removing the offending content and removing the user who posted it from the affected feature or from the Service.

9.5. We may remove any content, suspend access to Rooms, or terminate access to the Service without notice where we reasonably believe these Terms were breached. We may inform your Company where required by our agreement with it or by law.

10. Your content

10.1. You keep ownership of your User Content. You grant us a worldwide, royalty-free, non-exclusive licence to host, process, moderate, translate and display it for the purpose of operating the Service.

10.2. We do not sell your content and do not use it for behavioural advertising.

10.3. Your Company may receive aggregated, de-identified insights about Room activity. These insights do not reveal authors.

11. Contact and reporting

11.1. To report inappropriate activity, use the report option in the app, the Help section, or write to support@noonetotalk.com.

11.2. Privacy questions: privacy@noonetotalk.com.

12. Availability and changes

12.1. We aim to keep the Service available but cannot guarantee uninterrupted access. Features depend on the modules your Company activates.

12.2. We may update these Terms. For material changes we will ask you to accept the new version in the app.

13. Termination

13.1. Your access ends when your Company ends its contract, deactivates your account, or when we terminate it under Section 9.5.

13.2. After termination we retain and delete personal data as described in the Corporate Privacy Policy.

14. Disclaimers and liability

14.1. The Service is provided "as is" and "as available" to the extent permitted by law.

14.2. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited.

14.3. We are not responsible for User Content posted by other users, but we act on it as described in Section 9.

14.4. Nothing in these Terms affects your statutory rights under the law of your country of residence.

15. Governing law

15.1. These Terms are governed by the laws of England and Wales. Mandatory consumer or employment protections of your country of residence continue to apply.

16. General

16.1. These Terms, together with the Corporate Privacy Policy and the Rooms usage policy shown in the app, form the entire agreement between you and us about your use of the Service.

16.2. These Terms are drafted in English. If a translation conflicts, the English version prevails unless local law requires otherwise.

16.3. Contact: No One To Talk Ltd, 20 Wenlock Road, London, England, N1 7GU, support@noonetotalk.com.

Version 1.0 · Effective 1 October 2026