Delete Your Account & Data

You can request deletion of your NoOneToTalk account and the personal data associated with it at any time. There are two ways to do this.

1. Delete from within the app

This is the fastest option and removes your account immediately:

1. Open the NoOneToTalk app and sign in.
2. Go to Profile and tap Edit profile.
3. Scroll down and tap DELETE ACCOUNT.
4. Confirm. Your account is deleted and you are signed out.

2. Request deletion without the app

If you can no longer access the app, email us from the address registered to your account at privacy@NoOneToTalk.com with the subject line "Account Deletion Request". Please include the email address and nickname linked to your account so we can verify your identity.

We will verify the request and confirm deletion by email, normally within 30 days.

3. What is deleted

When your account is deleted we remove the personal data we hold as a controller, including:

• Your profile (name, nickname, email, country, city, bio and avatar).
• Your posts, comments, reactions and follow relationships.
• Your chat messages and conversation history.
• Account and authentication records.

4. What we may retain, and for how long

Some data must be kept to meet legal, accounting and safeguarding obligations even after your account is deleted. In those cases it is retained only for the required period and then erased:

• Administrative and billing records (e.g. transaction and tax records): typically six (6) years, in line with UK HMRC requirements.
• Clinical records created by an independent Counsellor: retained by that Counsellor for the legally mandated minimum (often 7–20 years); they are the independent controller of that data.
• Anonymised, aggregated analytics that can no longer identify you may be kept indefinitely.

For full details see our Privacy Policy. Subscriptions purchased through the App Store or Google Play must be cancelled separately in your store account; deleting your NoOneToTalk account does not cancel an active store subscription.

5. Questions

For any question about deleting your account or data, contact privacy@NoOneToTalk.com.